General Terms and Conditions & Terms of Delivery
BUMMBUMM BOOKS Owner: Florian v. Wissel, Jessestraße 21, 50823 Köln
VAT ID No.: DE 169882976
Tel.: +49 (0)221 - 50 80 640, Fax: +49 (0)221 - 50 80 650
Field of application
The following General Terms and Conditions apply to all deliveries between BUMMBUMM BOOKS and a customer in the version valid at the time of the order.
Customers are both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for purposes which can be attributed predominantly neither to his commercial nor his self-employed professional activity (§ 13 BGB). Entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction (§ 14 BGB).
By pressing the button "Add to shopping cart" you put the desired product into the electronic shopping cart. You can first enter the desired quantity in the field to the left of the button. Below the button "Add to shopping cart" you will see the message: "The item has been placed in the shopping cart".
The shopping cart is displayed when you click on the highlighted word "shopping cart" in the previously mentioned note or the shopping cart symbol in the top right corner of the website.
In this shopping cart you can view your order and if necessary make adjustments. By clicking on the "delete symbol" ( ) you can delete an item from the shopping cart. If an identical item is in the shopping cart in multiple quantities, it will be removed altogether and regardless of the quantity. However, you can also change the specified quantity to the desired quantity. In this case, press the "Update shopping basket" button after changing the quantity to apply the changed quantity. By clicking on the button "Continue order" you will reach the next step "2. Payment and Delivery".
Here you can select the desired shipping and payment method. You can enter the billing and delivery address and change it if necessary. If you have created a user account and logged in before placing your order, you can select the delivery address from the delivery addresses already stored in your customer account. By clicking the button "Continue order" it will take you to the Order Overwiew.
In the 3rd step "3. Overview" you receive a general overview of the ordered articles, the prices, the forwarding expenses, the contained value added tax, the total amount and the invoice and/or delivery address. By using the "Back" buttons of your web browser or clicking on "1st shopping cart" or the shopping cart symbol, you can return to the shopping cart and make changes or corrections as described above. By clicking on the button "Back to Payment & Shipping" you return to the page "2nd Payment and Shipping" and can make changes as described.
Only by clicking on the button "Order subject to Charges" do you submit a binding purchase offer to us. You must first confirm that you are aware of the GTC and the right of revocation. Your order therefore represents an offer to conclude a purchase contract with us. The purchase contract is only concluded with our order confirmation by email or at the latest with the delivery of the goods. Should you not receive an order confirmation or delivery within 3 days, you are no longer bound to your order. In this case, any payments made by you at this time will be refunded by us immediately.
Storage of the contract text
The contract text together with general terms and conditions and revocation instruction will be sent to you via email. It will also be stored by us on our website, where it can be viewed by you in your customer login area, provided you have previously created a user account and are logged in when ordering. Orders that you have placed before creating a user account or without logging into it before cannot be viewed by you. You can still view the General Terms and Conditions on our website at any time.
The language available for the conclusion of the contract is German.
Prices and shipping costs
All prices are Euro prices. The prices stated on the product pages include the statutory value added tax of currently 19 % or the reduced value added tax rate of 7 % applicable to books in Germany or other price components.
For delivery within Germany and EU countries we do not charge shipping costs. Prices for shipping to other countries can be found in our table under "Shipping costs".
The delivery is handled by DHL within Germany and EU countries. Our articles can also be shipped to addresses in other European countries. You can find the corresponding shipping costs in our table under "Shipping costs".
We offer delivery against prepayment or payment via PayPal-Plus. If you pay in advance, you transfer the invoice total to the account stated in the order confirmation after receipt under specification of the order number. For payments with PayPal Plus: If you have a PayPal account, you can pay easily, quickly and securely. Select "PayPal" as the payment method, log into your PayPal account with your e-mail address and PayPal password and confirm the payment amount. We will immediately receive a payment confirmation from PayPal and can process your order immediately. Paying with PayPal is free-of-charge for our customers.
Deliverable titles are usually ready for delivery within 3 working days after receipt of payment. Delivery times within Germany are approx. 3-4 working days, for international shipments approx. 7-14 working days. When shipping signed books and special editions, the delivery times may differ from the above.
The limitation period for warranty claims is 1 year, in case of consumer goods purchase of newly manufactured goods 2 years. In all other regards, the Publisher merely warrants that the product is free from defects at the time of delivery which would eliminate the value or its suitability for standard or contractually intended use or reduce the value or its suitability more than slightly. The Publisher shall not be liable for defects caused by improper use or non-compliance with the documentation. The warranty right also expires in the event of intervention or other manipulation of the product by the customer or a third party commissioned by the customer.
Notice of Revocation
Consumers have a fortnightly right of withdrawal. You are a consumer if you conclude the contract for a purpose which cannot be ascribed either to your commercial or your self-employed professional activity.
Right of withdrawal:
You can revoke your contractual declaration within 14 days without giving reasons in writing (eg letter, e-mail) or – if you receive the goods before the deadline – by returning the goods. The period begins after you have received these instructions in text form, but not before the goods have been received by the recipient (in the case of recurring deliveries of similar goods, not before the first partial delivery has been received) and not before we have fulfilled our duty to provide information pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our duties pursuant to § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods will be sufficient to comply with the revocation period.
The revocation is to be addressed to:
Florian v. Wissel
50823 Cologne, Germany
Consequences of revocation
If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (with the exception of additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. In no case will you be charged for such repayment. We may refuse repayment until we have received the returned Goods or until you have proved that you have returned the Goods, whichever is earlier. You must return or deliver the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Agreement. This period shall be met if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is the result of a handling of the goods which is not necessary for checking their condition, properties and functionality.
Exclusion or premature expiry of the right of revocation:
A right of revocation does not exist for goods which have been manufactured according to customer specifications or which are clearly tailored to personal needs. In addition, a right of withdrawal does not exist for distance contracts for the delivery of shrink-wrapped books, provided that the delivered books have been unpacked from the wrapping by the consumer.
End of the revocation notice
Restriction of non-availabilit
We reserve the right to refrain from executing your order if we do not have the ordered title in stock and the ordered goods are therefore not available. In this case, we will inform you immediately about the unavailability and refund immediately any purchase price already paid by you.
The buyer shall pay the packaging and shipping costs specified here (LINK). Unless otherwise stated in the offer, shipping will take place within 3 working days excluding Saturday after receipt of payment.
Shipping is at our risk. We deliver to the delivery address specified by you.
As the body responsible for data protection in accordance with data protection regulations, we are committed to protecting the personal data and privacy of our customers and to treating them confidentially. The collecting, storing, modifying, transmitting, blocking, deleting and using your personal data is done on the basis of the applicable legal regulations, in particular the Federal Data Protection Act and the Telemedia Act.
Only the personal data provided by you will be recorded. The data transmitted by you in connection to the order will be collected, processed and used exclusively for the fulfilment of the contract. This also includes enabling third parties to carry out services on our behalf, in particular for logistical purposes. This includes, for example, the forwarding to service partners such as postal companies, the Internet service provider commissioned with the provision of our web shop or the bank commissioned with the handling of payments. In doing so, we observe the principle of data economy. We only communicate the data that is absolutely necessary for the specific transaction. The data will also be used to enable us to communicate with you. Apart from this, we do not pass on your personal data to third parties without your explicit consent, which can be revoked at any time. The customer explicitly agrees to this.
You have the right at any time to free information, deletion, correction or blocking of your stored data. In this case, please contact us via e-mail at firstname.lastname@example.org, by fax or post.
We use so-called "cookies" in several places on our Internet portal. "Cookies" are very small text files that are stored by your web browser. These text files consume only minimal memory space on your computer. The cookies serve to improve the use of our Internet portal, to make it more efficient and effective and to increase security. Cookies are harmless to your computer and do not contain any viruses or other malware.
You can deactivate the ability to save cookies in your browser, restrict them to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from your PC's hard drive at any time. If you require assistance in deactivating or deleting cookies, please contact our support team via e-mail at email@example.com.
Your data is protected by technical and organizational security precautions against access by unauthorized persons, accidental or intentional manipulation, destruction or loss.
Dealing with complaints
In case of a problem or a complaint you can contact us [Mon - Fri between 10:00 and 12:00] by telephone +49 (0)221 - 133328. If, in exceptional cases, we cannot be reached personally, you have the option of leaving a message or request for a callback on our answering machine. You can reach us outside the specified times via e-mail at firstname.lastname@example.org.
We participate in a system for the disposal of sales packaging and filling material.
Liability for contents
As a service provider we are responsible according to § 7 Abs.1 TMG for our own contents on these pages according to the general laws. According to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only recognised from the point in time when a concrete infringement of the law has become evident. As soon as we learn of any such legal infringements, we will immediately remove these contents.
Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages.
The linked pages were checked for possible legal infringements at the time of linking. Illegal contents were not recognisable at the time of linking. A permanent control of the contents of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we learn of any legal infringements, we will remove such links immediately.
The contents and works on these pages created by the website publishers are subject to German copyright law. Reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use unless otherwise stated.
Insofar as the content on this website was not created by the website publishers, the copyrights of third parties are respected. In particular, contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. As soon as we learn of any legal infringements, we will remove such content immediately.
References: eRecht24 Disclaimer